Hotel & Stay Tool

Hotel Cannot Check Me In

Show when a hotel refuses foreign-passport check-in or cannot register you

Hotel & Stay

Show when a hotel refuses foreign-passport check-in or cannot register you

Could you please explain why I cannot check in, and help me contact the booking platform?

请问为什么不能办理入住？能否帮我联系预订平台并说明原因？谢谢！

Qǐng wèn wèi shén me bù néng bàn lǐ rù zhù? Néng fǒu bāng wǒ lián xì yù dìng píng tái?

Keep calm and ask for written reason before contacting the platform.

Scan with phone to open this card on mobile

https://landincn.com/cards/hotel-refusal-reason

Keep this card ready on your mobile phone for quick driver & staff showing.

Related Cards in Hotel & Stay

Hotel & Stay

Show at hotel front desk upon arrival

Hello, I have a reservation. Here is my passport for check-in.

你好，我有预订。这是我的护照，办理入住，谢谢！

Nǐ hǎo, wǒ yǒu yù dìng. Zhè shì wǒ de hù zhào, bàn lǐ rù zhù.

Hotels in China must register foreign guest passports into system.

Hotel & Stay

Show or message hotel front desk regarding late arrival

Hello, I have a booking. I am arriving late tonight. Please keep my room reservation.

你好，我有预订，今天会晚点到酒店（深夜入住），请帮我保留房间，谢谢！

Nǐ hǎo, wǒ yǒu yù dìng, jīn tiān huì wǎn diǎn dào jiǔ diàn, qǐng bāng wǒ bǎo liú fáng jiān.

Prevents automatic cancellation of booking during late flights.